HOUSE OF MIRAGE LTD RENTAL POLICIES

 

YOU MUST OBLIGE TO THE POLICIES AS SET BELOW FOR THE RENTING OF HOUSE OF MIRAGE

RESERVATION & DEPOSIT

- Reservations for House of Mirage are accepted on a first-come, first-served basis only

- 50% deposit is required to confirm booking made more than 14 days before rental date

- 100% rental fee, deposits for add-on equipment(s) hire, equipment(s) and/or furnishing(s) hire fee, catering fee and any neccessary additional fees are required to be paid 14 days prior to rental date

- Your date is not confirmed until your deposit/rental fee is received

- Deposits paid for a reservation of a date are transferable to another date with no less than 14 days notice prior to initial proposed date (subject to availability) 

- Overtime will be charged for any rental period that exceeds the initial agreed duration

- If any damage or theft occurs to our property during the rental period, you will be responsible for the entire amount that is required to be paid within 10 days of invoice

- In order to prepare for your event, we need all of our preparation time. Please do not interfere with our staff by showing up early. Your cooperation is critical and much appreciated

The rental prices include all of the following:
1. Use of House of Mirage, the visible space, furnishing, decors and restroom
2. Sound system with 2 speakers
5. Free on-site wireless internet
6. Designated rental time with option to purchase overtime
7. Cleaning and disposal of event waste. (additional clean-up fees may apply due to unusual circumstances)
8. An onsite representative MAY be present for the duration of your event depending on agreement

Furnishing Services:
For an additional fee, House of Mirage will rent furnishings and fixtures including tables, chairs, cocktail tables, table linens and napkins, place settings for table, chafing dishes, buffet tables and linens and a maximum of two wait staff. Set up of tables & chairs included. Furnishing rate information will be provided and agreed prior to rental date.

Catering Services:

For an additional fee, House of Mirage will provide catering service with menu(s) and rates agreed prior to rental date.

House of Mirage Rights
We reserve the right to end alcohol service and/or the event at any time, for any reason, if our staff feels that behavior and/or alcohol consumption is getting out of control or dangerous. 

House Rules and penalties:
1. Renter is not responsible for taking out or putting away tables and chairs, cleaning the floors with the exception of food spills, for which you and your caterer are responsible, or cleaning the bathrooms
2. Report all spills or breakage to the manager immediately so that proper clean-up measures can be taken.
3. All music should be kept to appropriate levels.
4. Dance bands or DJs must stop one hour before the end of your rental period to allow for the clean-up hour. 
5. Unfortunately throwing rice or other substances at the bride and groom, though traditional, presents an environmental hazard. 
6. Children are welcome at House of Mirage. However, it is your responsibility to see that they are supervised.
7. Smoking is forbidden and a penalty of $1500 will be imposed if found.

8. Any broken/damage of properties that belong to House of Mirage will be charged at $1000 per object/item/unit.

9. Any overtime will be charged at $350 per hour.

10. House of Mirage reserves the right to impose a penalty of any other damages (other than as stated in this agreeement) made to House of Mirage during the rental period/duration of the renter will subject to a penalty.

11. Everything must be removed from the space the same day unless other arrangements have been made prior.
9. The event must officially end at 1 AM. Any overtime for tear down past 1 AM is billed at $500/hour.

Photography/Videography:
Your photographer, videographer, and DJ may arrive (1) hour before the start of your rental time (subject to availability). They may prepare an area for photographs, but must not interfere with the House of Mirage staff as we ready the facilities for your event. The event party (participants) will not be allowed into the areas until your official rental time commences.

Damage Deposit: No damage deposit is required per se. We require a valid credit card and signature on file to serve as a deposit. Any outstanding charges or damage will be charged to this card unless other arrangements are made.

 

Cancellation Policy:
- Deposits are non-refundable. If it becomes necessary for you to cancel your event we will only be able to waive your liability for the balance if we rebook your date. As a reminder, if we are not available to rebook your scheduled event date, you are liable for
the full remainder of your contracted balance.
 
Liability: 
You must agree to indemnify and hold harmless House of Mirage, its owners, employees and affiliates from any and all claims, demands, losses, actions and liabilities including: injury to persons, damage to property, including but not limited to those caused by any service, food or alcohol provider and/or their products hired or obtained by the renter; except for such claims, demands, losses, actions or liabilities that arise out of negligence or willful misconduct by said owners, employees or affiliates. House of Mirage and its staff will also not be held responsible for lost, stolen or forgotten articles.